Terms

(a) "Payor", “you” or “your” (as the case may be) means the user of the Service;

(b) “Personal Data” means the data, whether true or not, about an individual who can be identified:

(c) "Provider” is the provider of Service, which shall be Singapore General Hospital Pte Ltd, Changi General Hospital Pte Ltd, Sengkang Health Pte Ltd, KK Women’s and Children’s Hospital Pte Ltd, National Cancer Centre of Singapore Pte Ltd, National Dental Centre of Singapore Pte Ltd, National Heart Centre of Singapore Pte Ltd, Singapore National Eye Centre Pte Ltd, or SingHealth Polyclinics (and such other SingHealth entities as may be relevant from time to time;

(d) “Service” refers to the electronic payment service offered by the Provider which may be accessed by Payor via Website or the relevant mobile application;

2.1 The Service provided herein is conditional upon your acceptance of and compliance with these Mobile Pay T&Cs.

2.2 You may use the Service only for the purpose of making payment for goods, services and transactions which you have procured from any of the Providers.

2.3 It is your responsibility to ensure that all the information provided by you via the Service is accurate and complete, including the amount which is payable by you to the relevant Provider and the description of the goods, services or transactions for which you are making payment. If you have made an error, you must contact the Provider immediately. The rectification of any errors shall be subject to the terms and conditions of the payment solutions provider, and at the discretion of Provider. Provider shall not be liable for any loss or damage arising from or in connection with such errors which may be suffered by you.

2.4 You will be bound under a separate agreement to other terms with the third party facilitating / providing services for that chosen payment method. Provider does not, and the Payor agrees and acknowledges, that Provider is not a party to, and is not liable for anything arising from or in connection with such separate agreement. Without prejudice to the foregoing, you may not claim against the relevant Provider or SingHealth for any failure, disruption or error in connection with Payor’s chosen payment method.

2.5 Each Provider and SingHealth reserves the right at any time to modify or discontinue, temporarily or permanently, any payment method (including provision of the Service) without notice to you or giving any reason.

3.1 Without prejudice to any other terms in these Mobile Pay T&Cs, Providers are unable to issue refunds to the Payor via the Service. Should Payor require a refund (ie. due to overpayment), Payor shall approach the relevant Provider HERE and each refund will be dealt with on a case by case basis.

3.2 In the event of any dispute over any payment which has been made by you to the relevant Provider via the Service, you acknowledge and agree that the records maintained by the Provider in respect of any payments payable by you to the relevant Provider shall be final, binding and conclusive between Payor and the relevant Provider. You hereby agree that all such records are admissible in evidence and that you shall not challenge or dispute the admissibility, reliability, accuracy or the authenticity of such records merely on the basis that such records are in electronic form or are the output of a computer system, and you hereby waives their rights, if any, to so object.

4.1 You will be issued with an electronic confirmation as to whether your transaction is successful or not after a payment transaction. Only upon issuance of an electronic confirmation that your transaction is successful will payment be considered to have been successfully made by you.

4.2 In the event that payment is not successfully made by you, you shall remain liable for all outstanding sums payable by you to Provider (including any fees and penalties which may be incurred in connection with the outstanding payment). Provider has the right to charge late interest on all outstanding payments in accordance with Provider’s prevailing terms and conditions of service.

4.3 Without prejudice to the foregoing, Provider has the right to refuse any particular payment transaction made by Payor using the Service, at any time and for any reason.

5.1 Where Payor undertakes any interactive communication with or provide any information or data to Provider through the use of the Service available within the Website or mobile application, Payor shall ensure that all information posted or permitted or caused to be posted by Payor is true and accurate and shall be solely responsible for the contents therein.

5.2 Payor shall ensure that the information provided by Payor to the Service is not misleading or inaccurate.

5.3 Payor shall ensure that Payor, in using the Service does not violate any applicable laws or rights, and does not contain or will not import any viruses or other disabling devices which may interfere, damage, intercept, access or expropriate any system, data or information of Provider or other third parties.

5.4 Without prejudice to the foregoing, Payor shall:

5.5 The Payor shall promptly provide to Provider, upon request, any additional information which Provider may consider necessary in providing the Service.

5.6 Payor shall ensure that Payor has logged out of all payment-related applications and closed all browser windows including those of the Website or relating to the Service when not in use.

6.1 The intellectual property rights in and to the Website, Website Functions and all the content of the Website, including the designs, text, information, news, listings, graphics, images, videos, logos and button icons, editorial content, notices, applications, software (including HTML-based computer programs), music, sound and other files and their selection and arrangement (“Content”) are either owned by Provider or are licensed to Provider.

6.2 The trademarks, logos and service marks ("Marks") displayed on the Website are the property of Provider or other third parties, and all rights to the Marks are expressly reserved by Provider or relevant third parties. You are not permitted to use any Marks without the prior written consent of Provider or such third party. The name of Provider or any other Marks may not be used in any way, including in any advertising or publicity, or as a hyperlink without the prior written permission of Provider.

6.3 The domain name on which the Website is hosted on is the sole property of SingHealth and/or Provider (as the case may be) and you may not use or otherwise adopt a similar name for your own use.

7.1 You may not reproduce, modify, adapt, translate, publish, display, communicate, transmit, broadcast, frame, scrape, podcast, webcast, distribute, sell, trade or exploit for any commercial or other purposes, any portion of, or any access to (unless otherwise expressly permitted in accordance with written law or with our prior written consent):

7.2 Without prejudice to the generality of the foregoing, you agree not to reproduce, display or otherwise provide access to the Website and/or the Website Functions or Content on another website or server, for example through linking, framing, mirroring or any other technological means whether available now or in the future unless the prior written consent of Provider is obtained.

7.3 You may, provided you have kept all copyright and other proprietary notices intact, download or print one copy of the information available on the Website for your personal, internal and non-commercial use only. Permission to reprint or electronically reproduce any part of the Website, Website Functions or Content whether in whole or in part for any other purpose is expressly prohibited without Provider’s prior written consent.

7.4 You may not decompile, reverse engineer or otherwise attempt to discover the source code of any Content available on the Website or provided through a Website Function except under the specific circumstances expressly permitted by law or Provider in writing.

7.5 Without prejudice to the rights and remedies which are available to Provider at law, Provider reserves the right to suspend or terminate your use of the Service if you repeatedly breach paragraphs 6 and 7.

DISCLAIMER: THIS WEBSITE AND THE INFORMATION IT CONTAINS IS MADE AVAILABLE ON AN "AS IS AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.

8.1 To the maximum extent permitted by law, you irrevocably agree and acknowledge that:

8.2 You expressly acknowledge and agree that, to the maximum extent permitted by applicable law, use of the Website and any Website Functions and performed by or accessed through the Website is at your sole risk and that the entire risk as to satisfactory quality, performance, accuracy and effort is with you.

9.1 You agree to indemnify, defend and hold harmless Provider, SingHealth, and each of Provider’s and SingHealth’s respective officers, directors, employees and agents from and against all claims, demands, losses, expenses, damages, costs and liability, including reasonable attorneys' fees, arising out of or in connection with any breach of these Mobile Pay T&Cs, any breach of any applicable law by you, your breach of any third party’s rights, your use of the Website, the Service or the Website Functions or any activity related to your use of the Website (including but not limited to infringement of third parties' worldwide intellectual property rights or negligent or wrongful conduct).

9.2 This clause shall survive the termination or expiration of these Mobile Pay T&Cs (howsoever caused).

10.1 To the maximum extent permitted under applicable law:

11.1 Provider’s collection, use and disclosure of your Personal Data is governed by the SingHealth Data Protection Policy, the terms of which are also incorporated into these Mobile Pay T&Cs by reference and apply your use of this Website.

11.2 It is a continuing condition of your use of this Website that you agree to the terms of the SingHealth Data Protection Policy as amended from time to time.

12.1 You may not transfer any rights or obligations you may have under these Mobile Pay T&Cs. Provider reserves the right to transfer or to subcontract any right or obligation under these Mobile Pay T&Cs at Provider’s sole discretion without your consent.

13.1 If any term or provision of these Mobile Pay T&Cs is found by a court of competent jurisdiction to be illegal, invalid or otherwise unenforceable, such term or provision shall not affect these Mobile Pay T&Cs’ other terms or provisions, or the whole of these Mobile Pay T&Cs, but such term or provision shall be deemed modified to the extent deemed necessary to render such term or provision enforceable, and the rights and obligations of the parties shall be construed and enforced accordingly, preserving to the fullest permissible extent the intent of the parties and these Mobile Pay T&Cs’ purposes.

14.1 No person other than the Payor, Provider and SingHealth shall have any right under the Contracts (Rights of Third Parties) Act (Chapter 53B) to enforce any of the terms of these Mobile Pay T&Cs.

15.1 The Website may provide links to third party sites. Providers have no control over such third party sites, and you acknowledge and agree that Providers are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products, services or materials on or available through such sites or resources, including Third Party Content. You further acknowledge and agree that Providers shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with use of or reliance on any content, goods or services on or available through any such site or resource.

15.2 You acknowledge and agree that your access to and/or use of third party sites is entirely at your own risk, and that third party sites usually have their own terms and conditions, including privacy policies, over which Providers have no control, and which will govern your rights and obligations with respect to the use of those sites and resources.

15.3 Providers do not warrant that the third party sites will meet your requirements or that the same will not cause you any loss of any kind. You agree that to the maximum extent permitted by law, Providers shall not be liable for any loss or damage of any kind incurred in connection with your use or reliance on any content, information or other materials on or available through such third parties.

15.4 In addition to the above, you acknowledge and agree that the Service may contain links to the websites of third parties which may link you to the websites of third parties for the purposes of processing payment, including but not limited to the SingPass authentication service and the website of Network for Electronic Transfers (Singapore) Pte Ltd. You may have also reached this Service through other third party websites.

15.5 These third party websites may not be maintained by Provider and Provider is not responsible for the contents of such other websites and shall not be liable to any person for any loss, damage or injury caused thereby or as a result of access to such other websites. Any links to other websites do not imply Provider’s endorsement of the linked websites or association with its operators. The use of any such link is entirely at your own risk, and you may be subject to additional terms and conditions when using and accessing such links.

16.1 These Mobile Pay T&Cs shall be governed and construed in accordance with the laws of Singapore.

16.2 Any dispute arising from the use of the Service or in relation to these Mobile Pay T&Cs shall be submitted to the exclusive jurisdiction of the courts in Singapore.